Computer Technician Job at Netsync Network Solutions, Houston, TX

  • Netsync Network Solutions
  • Houston, TX

Job Description

Detailed Description

Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities:

  • Maintain strong working relationships with customers and team.
    • Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
    • Understand warranty and insurance guidelines as it pertains to break-fix.
    • Customer, Partner/Vendor and cross-department relationship management.
    • Manage and update support cases in Customer, Netsync and OEM systems.
    • Work on site hardware support cases for Netsync's Onsite Support service requests.

Additional Duties:

  • Assist with on-site projects.
  • Assist in continual improvement to further streamline and automate existing processes and procedures.
  • Upkeep of work area.
  • Assist Network Team with network appliance installations.
  • Continued technical education.
  • Attend and contribute to weekly team meetings.
  • Other responsibilities as assigned by management.

Skills and Experience:

  • Strong attention to detail.
  • Good communication skills.
  • Good organization skills.
  • Good customer service skills.
  • Curiosity and strong desire to constantly learn.

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or Equivalent, CompTIA A+ or extensive break-fix experience, Valid Driver's License, Clean Driving Record.

Job Tags

Full time

Similar Jobs

Family First Home Companions Long Island NY

Companion Caregivers Needed in Huntington, NY Job at Family First Home Companions Long Island NY

Now Hiring Compassionate Caregivers! Family First Home Companions - Islandia, NYJoin a team that truly values you. At Family First Home...  ...environment. Positions Available: Full-Time Part-Time Live-In Caregiver Qualifications:* Must have at least 1 year... 

AAA garden center , Lake Worth fl. local

Class A local driver , need class A and B Job Job at AAA garden center , Lake Worth fl. local

Class A local driver , need class A and B Joblocal delivery driver , with piggy back , also semi driver also local Pay: flexiblevacation How to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to apply to as... 

AO Globe Life

Remote Agent Job at AO Globe Life

 ...clients through Zoom Understand client needs and explain available benefit options Guide individuals and families through the enrollment process Maintain accurate digital records and follow-up communication Deliver excellent client service and build long-term... 

Confidential

Pipe Welder Job at Confidential

Job Title: Pipe Welder Job Description The Pipe Welder performs high-quality pipe welds and repairs in a large fabrication environment, setting up, operating, and breaking down welding equipment while maintaining a safe and orderly workplace. This role requires proficiency...

77 consultants

Physician Gastroenterology Job at 77 consultants

**Practice Overview:**Join a dynamic team of six experienced physicians and five advanced practice providers (APPs) in a practice poised for continued expansion. Engage in an advanced endoscopy program that features a comprehensive array of techniques in a state-of-the...